Settings · Riverside Vets · step 0.2 Plan
Settings. How Togo works at Riverside Vets: who approves what, the time it can book, and how it talks to owners.
Screening protocols — sign once, then Togo sends these checks itself
Run the scan to see which protocols apply.
Who approves what
01 Routine · Togo approves and sendsFor example weight checks, yearly dental.
02 Screening · Togo sends once the vet signs the protocolFor example breed heart checks, DNA tests.
03 Sensitive · The vet approves each messageFor example follow-ups after a finding, owners who reported symptoms.
Togo never answers a clinical question and never sends a sensitive message without the vet.
Messages to owners
- Signed
- Dr Priya Patel, Riverside Vets
- Channels
- WhatsApp 87 · Text message 75 · Togo Petcare 40 · Email 34
- Opted out
- 2 owners: Togo sends them nothing
- No booking yet
- Reminder day 5 · another channel day 10 · call for the team day 14
- Frequency cap
- A new campaign message is held if the household heard from the practice in the last 30 days
Weekly capacity Togo can book
- Vet consults
- 9 hours
- Nurse clinics
- 5 hours
- X-ray
- 3 hours
- Ultrasound
- 2 hours
- MRI
- 2 hours
- Lab
- 3 hours
- Hearing tests
- 1 hours
Price list — Togo quotes only these
- Heart check
- £65
- Heart scan (echocardiogram)
- £380
- Dental check
- £45
- Eye examination
- £75
- Hip X-ray and scoring
- £420